[amsat-bb] Re: satellite VUCC applications via LOTW

Jeff Yanko wb3jfs at cox.net
Wed May 11 17:43:13 PDT 2011

Hi Patrick and the group!

I think they are having problems all around with their LoTW and awards 
programs.  I had the local card checker process my cards for VUCC on January 
24, 2011 and as of May 11, 2011, I've yet to receive my award.  I'd 
contacted the award desk at ARRL and was told about the integration of the 
system, no mention of any problems, and to give it a couple more months. 
I'm going to wait until the end of the month of May and see what's going on. 
If I don't receive anything by the end of June I'm going to contact them 
again and request they refund my money or send me the award....immediately.

LoTW is a great concept and saves a ton of money and time.  However, I get 
the feeling that this program was not professionally layed out, implemented 
nor maintained by even the lowest standards.  If they can't get their act 
together on developing a simple system to track confirmations of countries, 
states and grids for the enjoyment of it's membership, I would suggest 
abandoning it before it becomes the poster child for incompetent failure.


Jeff  WB3JFS
Las Vegas, NV

----- Original Message ----- 
From: "Patrick STODDARD (WD9EWK/VA7EWK)" <amsat-bb at wd9ewk.net>
To: <amsat-bb at amsat.org>
Sent: Wednesday, May 11, 2011 3:16 PM
Subject: [amsat-bb] satellite VUCC applications via LOTW

> Hi!
> Back in February, shortly after ARRL announced that the VUCC award
> would be supported in Logbook of the World, I uploaded my satellite
> QSOs to that system.  I have since added other non-satellite QSOs,
> and have uploaded subsequent satellite QSOs (including the QSOs from
> the Sierra Vista AZ hamfest and my operating from the DM51/DM52 grid
> boundary last Saturday).  On 8 February, I filed an application
> for a satellite VUCC award using the 103 grids I had credit for in
> LOTW.  After 3 months and lots of face-to-face chats with my ARRL
> section manager and division director, along with e-mails to the LOTW
> help desk and other e-mails copied to several in the ARRL hierarchy,
> my VUCC application was cancelled yesterday.
> There have been problems in the migration of the VUCC award into the
> LOTW system, and my application was apparently a victim of those
> problems.  Thankfully, the credit card I submitted with the application
> had not been charged - probably the only thing ARRL did right in the
> past 3 months with that (not charging it until the application was
> processed).  I don't know the reason(s) why my application was
> cancelled, even after additional e-mails yesterday asking for more
> information.  I was told that I could resubmit my VUCC application,
> now that the original application was cancelled.
> In the past 3 months, my grid count in LOTW went up 10, to 113.  I
> filed my application, and waited.  This time, the application was
> approved in 24 hours!  When I log into LOTW now, I see that I have
> been awarded a satellite VUCC.  Other than seeing what gets charged
> to my credit card for the new application, ensuring there is no charge
> for the cancelled application and getting the certificate in the
> mailbox, this is the way things should work when an application is
> filed through LOTW.  The fees are another matter, but at least the
> process of getting a VUCC through LOTW appears to be finally working.
> Thanks to all of those who have been uploading satellite QSOs to the
> LOTW system.  Many - like me - started in the last few months since
> the announcement that VUCC would be supported in LOTW.  A few have
> been uploading satellite QSOs over the past few years.  I'll wait
> and see if ARRL revisits the matter of the VUCC fees before I apply
> for an endorsement to my satellite VUCC (I have over 300 more grids
> I could add to it, using QSL cards), but for now I have a VUCC coming
> my way.  I will continue uploading my satellite QSOs to LOTW, for
> those who want to use that to apply for or endorse a satellite VUCC.
> I know I could have applied for a satellite VUCC with QSL cards
> as far back as late 2006.  I know I had accumulated enough cards for
> a VUCC back then.  I put it off, thinking "Why not wait until I have
> 125?"  Then 150, 175, 200, and so on into the 300s.  Around the 350
> mark, I decided to wait until I reached 400.  By this point, it was
> about the time ARRL made its announcement about VUCC in LOTW along
> with the new fee structure.  I decided to try the on-line application,
> instead of having to buy dinner for my local card checker as he went
> through my cards (especially if I filed the application with all the
> grids I have confirmed).  I may still be on the hook for a lunch or
> dinner, if I write out an application to endorse my VUCC in the
> future.  :-)
> 73!
> Patrick WD9EWK/VA7EWK
> http://www.wd9ewk.net/
> _______________________________________________
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