[amsat-bb] AMSAT Web and Mail outage explained.
jfitzgerald at alum.wpi.edu
Thu Jun 19 02:53:24 UTC 2014
Web and mail were out of service for about and hour between 2014 JUN 18 20:10 UTC and 21:10 UTC due to network problems at our vendor's data center. As of this writing, I have not received the "all clear" message, so there could be continuing difficulties.
From the data center at 2014 JUN 19 02:10 UTC:
Additional complications have prevented us from completing the network
maintenance in US Central Zone B that was originally planned to be
completed in the early morning of June 18th. We are moving forward with
a solution that will enable us to restore services to affected customers
while vendor issues are resolved. Users losing service earlier today
will see this improve although, until additional resources are
restored, US Central Zone B will continue to run at a diminished
capacity. This means customers with services in that Zone may continue
to experience intermittent latency and connection issues. Fixing this is
of critical importance to us and we are working diligently to ensure the
service of each and every one of these customers is personally
addressed. This will be updated with additional information as we
continue to approach a comprehensive solution. Customers affected by
these networking issues in Lansing Zone B will also continue to receive
emails with additional details as they develop.
Thank you for your patience.
More information about the AMSAT-BB